Credit Reporting Terms
Understanding how BuildNexus reports your credit activity
Credit Reporting Notice
BuildNexus reports account information to major credit bureaus. Your payment history and account management directly impact your credit score. Please review these terms carefully to understand how your BuildNexus credit account affects your credit profile.
How We Report to Credit Bureaus
BuildNexus reports account information to the three major credit reporting agencies: Experian, Equifax, and TransUnion. We typically report account information monthly, usually within 30 days of your statement closing date.
The information we report includes:
- Account opening date and credit limit
- Current balance and payment history
- Payment status (current, late, or delinquent)
- Account status (open, closed, or charged off)
- Date of last payment and last activity
Payment History Reporting
Your payment history is the most important factor in your credit score. BuildNexus reports payment information as follows:
On-Time Payments
Payments made by the due date are reported as "current" and positively impact your credit score.
Reported monthly to all three credit bureaus
Late Payments
Payments 30+ days late are reported and can significantly impact your credit score.
Late payment categories: 30, 60, 90, 120+ days
Late Payment Timeline
Credit Utilization Reporting
We report your account balance and credit limit monthly. Your credit utilization ratio (balance divided by credit limit) is a key factor in your credit score calculation.
Credit Utilization Best Practices
- Keep your balance below 30% of your credit limit
- For optimal scores, maintain utilization below 10%
- Pay down balances before your statement closing date
- Consider making multiple payments per month
Account Status Changes
We report significant account status changes that may affect your credit profile:
Account Opening
New account information is reported within 30-60 days of account opening, including credit limit and account type.
Credit Limit Changes
Credit limit increases or decreases are reported in the next monthly reporting cycle.
Account Closure
Closed accounts remain on your credit report and continue to affect your credit history for up to 10 years.
Charge-Off
Accounts that are 180+ days delinquent may be charged off and reported as such, significantly impacting credit scores.
Promotional Financing Reporting
Special financing offers (such as 0% APR promotions) are reported to credit bureaus with the following considerations:
- The full credit limit is reported, even if only partially used for promotional purchases
- Minimum payments during promotional periods are reported as regular payments
- Deferred interest charges, if applicable, are reported when they become due
- Early payoff of promotional balances is reported positively
Dispute Resolution
If you believe there is an error in the credit information we've reported, you have the right to dispute it:
How to Dispute Credit Report Information
- Contact BuildNexus customer service at 1-800-BUILD-NOW
- Provide specific details about the disputed information
- Submit supporting documentation if available
- We will investigate within 30 days and respond with our findings
- If an error is confirmed, we will correct it with all credit bureaus
You may also dispute information directly with the credit reporting agencies. However, contacting us first may resolve the issue more quickly.
Credit Score Impact
Your BuildNexus account can positively or negatively impact your credit score depending on how you manage it:
Positive Impact
- • Making payments on time
- • Keeping balances low
- • Maintaining the account long-term
- • Using credit responsibly
Negative Impact
- • Late or missed payments
- • High credit utilization
- • Closing the account early
- • Defaulting on the account
Contact Information
For questions about credit reporting or to dispute reported information, contact us:
BuildNexus Credit Reporting Department
1000 W State Rd 84
Fort Lauderdale, Florida 33315
Phone: 1-800-BUILD-NOW
Email: credit-reporting@buildnexus.com
Business Hours: Monday - Friday, 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST
Free Credit Monitoring Resources
Annual Credit Report
www.annualcreditreport.com
1-877-322-8228
Credit Karma
www.creditkarma.com
Free credit monitoring
Credit Sesame
www.creditsesame.com
Free credit score tracking