Credit Reporting Terms

Understanding how BuildNexus reports your credit activity

Last Updated: January 1, 2025
Credit Bureau Reporting

Credit Reporting Notice

BuildNexus reports account information to major credit bureaus. Your payment history and account management directly impact your credit score. Please review these terms carefully to understand how your BuildNexus credit account affects your credit profile.

How We Report to Credit Bureaus

BuildNexus reports account information to the three major credit reporting agencies: Experian, Equifax, and TransUnion. We typically report account information monthly, usually within 30 days of your statement closing date.

The information we report includes:

  • Account opening date and credit limit
  • Current balance and payment history
  • Payment status (current, late, or delinquent)
  • Account status (open, closed, or charged off)
  • Date of last payment and last activity

Payment History Reporting

Your payment history is the most important factor in your credit score. BuildNexus reports payment information as follows:

On-Time Payments

Payments made by the due date are reported as "current" and positively impact your credit score.

Reported monthly to all three credit bureaus

Late Payments

Payments 30+ days late are reported and can significantly impact your credit score.

Late payment categories: 30, 60, 90, 120+ days

Late Payment Timeline

1-29 days lateGrace Period - Not Reported
30+ days lateReported as 30-Day Late
60+ days lateReported as 60-Day Late
90+ days lateReported as 90-Day Late

Credit Utilization Reporting

We report your account balance and credit limit monthly. Your credit utilization ratio (balance divided by credit limit) is a key factor in your credit score calculation.

Credit Utilization Best Practices

  • Keep your balance below 30% of your credit limit
  • For optimal scores, maintain utilization below 10%
  • Pay down balances before your statement closing date
  • Consider making multiple payments per month

Account Status Changes

We report significant account status changes that may affect your credit profile:

Account Opening

New account information is reported within 30-60 days of account opening, including credit limit and account type.

Credit Limit Changes

Credit limit increases or decreases are reported in the next monthly reporting cycle.

Account Closure

Closed accounts remain on your credit report and continue to affect your credit history for up to 10 years.

Charge-Off

Accounts that are 180+ days delinquent may be charged off and reported as such, significantly impacting credit scores.

Promotional Financing Reporting

Special financing offers (such as 0% APR promotions) are reported to credit bureaus with the following considerations:

  • The full credit limit is reported, even if only partially used for promotional purchases
  • Minimum payments during promotional periods are reported as regular payments
  • Deferred interest charges, if applicable, are reported when they become due
  • Early payoff of promotional balances is reported positively

Dispute Resolution

If you believe there is an error in the credit information we've reported, you have the right to dispute it:

How to Dispute Credit Report Information

  1. Contact BuildNexus customer service at 1-800-BUILD-NOW
  2. Provide specific details about the disputed information
  3. Submit supporting documentation if available
  4. We will investigate within 30 days and respond with our findings
  5. If an error is confirmed, we will correct it with all credit bureaus

You may also dispute information directly with the credit reporting agencies. However, contacting us first may resolve the issue more quickly.

Credit Score Impact

Your BuildNexus account can positively or negatively impact your credit score depending on how you manage it:

Positive Impact

  • • Making payments on time
  • • Keeping balances low
  • • Maintaining the account long-term
  • • Using credit responsibly

Negative Impact

  • • Late or missed payments
  • • High credit utilization
  • • Closing the account early
  • • Defaulting on the account

Contact Information

For questions about credit reporting or to dispute reported information, contact us:

BuildNexus Credit Reporting Department

1000 W State Rd 84

Fort Lauderdale, Florida 33315

Phone: 1-800-BUILD-NOW

Email: credit-reporting@buildnexus.com

Business Hours: Monday - Friday, 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST

Free Credit Monitoring Resources

Annual Credit Report

www.annualcreditreport.com

1-877-322-8228

Credit Karma

www.creditkarma.com

Free credit monitoring

Credit Sesame

www.creditsesame.com

Free credit score tracking

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